Florida Keys Vacation Home Property Management Services
At Coco Plum Vacation Rentals, LLC we believe selecting your Florida Keys Vacation Rental Manager is as important as selecting your Vacation Rental Home.
Coco Plum Vacation Rentals team has more than 20 years experience in the rental management business.
Coco Plum Vacation Rentals, LLC believes it is just as important to find the right Florida Keys property Management Company as it is in selecting the perfect Florida Keys Vacation Home. We welcome the opportunity to speak with you personally and ear the right to manage your Florida Keys Vacation Property.
Our goal is to maintain your property to exacting standards so that your vacation home ownership experience will be a positive one.
Coco Plum Vacation Rentals, LLC is dedicated to working hard for you, the home owner. Our International marketing efforts will promote your vacation home through a carefully researched selection of marketing Avenues. You can expect to see your Property featured on our internationally acclaimed company websites along with a variety of paid Vacation Rental websites. Additionally, our properties are marketed directly through the Marathon Visitors Center.
Our professionally trained Property Managers will insure that your guests' rental experience will be exceptional from booking through departure.
Our Pledge to our Property Owners:
- Keeping your home in outstanding condition is our primary objective.
- Monthly statements, bill paying services, as well as our dedication to personalized owner relations, will insure that you are always well informed
- Coco Plum Vacation Rentals is here to serve our Owners and Guests alike.
- All of your complicated licensing is handled by our staff from start to finish and then renewed annually, no additional fees for this service.
Owner Relations: We understand that owning a vacation or second home is one of the largest investments in your life. That is why we are dedicated to protect your investment and help you make it the gratifying and enjoyable experience you desire. Our personalized customer service makes the difference, whether it is keeping you informed of necessary equipment replacement or recommended upgrades to your amenities and furnishings, or timely statements and reports, our commitment to you the home owner is our highest priority.
Trust: Each of our home owners will be provided with a personalized and secure online owner account. The online account allows our home owners to access information such as the property calendar for their home, view existing reservations, as well as let them make their own reservations online. Each account is secured by a personalized login and password.
All invoices for repairs, maintenance, etc. will be scanned and attached to the monthly statements as back up information.
All monies collected from your guest are held in a FDIC, Trust account. Each month an independent book keeper reviews and balances this account. And, as an additional level of security a CPA reviews these accounts quarterly.
Guest Relations: Coco Plum Vacation Rentals, LLC is dedicated to providing guests with an outstanding vacation experience. We take the extra time and make the additional effort to assist guests by answering their questions, helping guests plan their vacation activities, and anticipating their needs by keeping guest directories and offering welcome packages.
Memberships: Coco Plum is licensed by the Florida Division of Hotels and Restaurants under Chapter 509, Florida Statutes (FS). The Florida Division of Hotels and Restaurants licenses, inspects and regulates public lodging establishments. We are also members of the Greater Marathon Chamber of Commerce.
Damage Waiver: In the unlikely event of damages, we utilize an insurance program through CSA to protect your property for up to $3,000 in damages.
Trip Protection: Guests and Owners can feel confident booking with Coco Plum Realtors as we offer Trip Protection insurance to provide coverage for unforseen cancellations or mandatory evacuations.
Coco Plum Realtors and it's Vacation Rental Managers are proud members of the community and the Greater Marathon Chamber of Commerce.