Florida Keys Property Management Services

Let's Talk About Owner Services
Why hire Coco Plum Vacation Rentals? Because we are rental owners just like you who want to earn more money and have our homes better cared for! We are Jim and Kelly Willey and in 2008 we realized there was a need for a better vacation rental business model in the Florida Keys. We set ourselves on a mission to utilize technology and good ole customer service to build a better vacation rental mouse trap.

Reasons to Consider Coco Plum's Property Management Services

  • We are local, Keys, boots on the ground
  • We keep your home looking great
  • HomeAway Premier Partners
  • Confused by the licensing? We do it ALL!
  • Worries about damages? We got that!
  • Professional HD photography
  • Earn more money with dynamic pricing $
  • Income reports? Ours are stellar.
  • Airbnb, VRBO, HomeAway, yes, yes, yes!
  • Want help to improve income? We gotcha!
  • Want it handled 100%, No Problem!

Dear Potential Home Owner –

Here at Coco Plum Vacation Rentals, we welcome the opportunity to speak with you personally and earn the right to manage your Florida Keys vacation property. Our team has more than 30 years experience in the rental management business and our goal is to maintain your property to exacting standards so that your vacation home ownership experience will be a positive one.

Our international marketing efforts will promote your vacation home through a carefully researched selection of marketing avenues worldwide. You can expect to see your property featured on our internationally acclaimed company websites along with a variety of paid vacation rental websites. This program is designed to yield you maximum monetary returns. Additionally, our properties are marketed directly through the Marathon Visitor's Center.

We are dedicated to working hard for you, the homeowner. Our professionally trained Property Managers will also ensure that your guests' rental experience will be exceptional from booking through departure, to keeping them coming back!

We encourage you to call us anytime at 305-390-2315, as we would love to speak with you!

Sincerely,

Kelly
Owner & Manager

All About Our Florida Keys Property Management Services

  • We will keep your home in outstanding condition, this is our primary objective.
  • Highest obtainable income possible.
  • Outstanding communication: Monthly statements, bill paying services, as well as our dedication to personalized owner relations, will ensure that you are always well informed.
  • Coco Plum Vacation Rentals is your local eyes on the home
  • All of your complicated licensing is handled by our staff from start to finish and then renewed annually, no additional fees for this service.

We understand that owning a vacation or second home is one of the largest investments in your life. That is why we are dedicated to protecting your investment and help you make it the gratifying and enjoyable experience you desire. Our personalized customer service makes the difference, whether it is keeping you informed of necessary equipment replacement or recommended upgrades to your amenities and furnishings, or timely statements and reports, our commitment to you the homeowner is our highest priority. We will work to earn your trust and the following are just a few ways we will start.

  • Each of our homeowners will be provided with a personalized and secure online owner account. The online account allows our homeowners to access information such as the property calendar for their home, view existing reservations, as well as let them make their own reservations online. Each account is secured by a personalized login and password.
  • Repairs will be handled by our office and explained on the monthly statement. No need for you to make calls to attempt to find vendors.
  • All monies collected from your guest are held in an FDIC, Trust account. Each month an independent bookkeeper reviews and balances this account. And, as an additional level of security, a CPA reviews these accounts quarterly.

Owners of Florida Keys vacation rental homes managed by Coco Plum Vacation Rentals, LLC has the added assurance of care with the CSA Damage Waiver Protection Plan and the CSA Trip Protection Plan.

  • Damage Waiver Protection Plan: In the unlikely event of damages, we utilize an insurance program through CSA to protect your property for up to $3,000 in damages.
  • Trip Protection Plan: Guests and Owners can feel confident booking with Coco Plum Realtors as we offer Trip Protection insurance to provide coverage for unforeseen cancellations or mandatory evacuations.
  • Coco Plum Vacation Rentals, LLC is dedicated to providing guests with an outstanding vacation experience. We take the extra time and make the additional effort to assist guests by answering their questions, helping them plan their vacation activities, and anticipating their needs by keeping guest directories and offering welcome packages.
  • In addition to office hours M-S from 9-5, we offer guests the ability to reach our local, on-call staff, 24/7 through a dedicated after-hours emergency line manned by a local resident.

Coco Plum Licenses & Memberships

Coco Plum is licensed by the Florida Division of Hotels and Resturants under Chapter 509, Florida Statues(FS). The Florida Division of The Island of Marathon Chamber of Commerce LogoHotels and Restaurants license inspects and regulates public lodging establishments.

Coco Plum Realtors and it's Vacation Rental Managers are proud members of the community and the Greater Marathon Chamber of Commerce.

Coco Plum Vacation Rentals is licensed with Monroe County, the City of Marathon and the City of Key Colony Beach. We are trained and certified as professional property managers.

We are proud members of the FLVRMA: Florida Vacation Rental Managers Association

We are always improving our knowledge of the industry through training at conferences and our membership with VRU, Vacation Rental University.

Most Frequently Asked Question - What makes Coco Plum Vacation Rentals different?

We are a small but very efficient and detail oriented company. We have a very high staff to property ratio so that we can physically inspect our properties on a regular basis. Because of this we can immediately address any issues and keep our properties in top condition.

All of our guests are required to purchase a damage policy that protects the homeowner against damages, this is far more protection than a $500 security deposit. Additionally, guests are required to place a charge card on file to cover any intentional damages such as smoking or sneaking in a pet. Because we are aggressive in this we have not had any issues with guest violating our policies.

We believe we must “Inspect what we Expect” and so all of our properties are reviewed after each guest by a member of our staff. Owners immediately will notice the improvement to the condition of their property.

Very aggressive International marketing and a friendly and courteous reservationist result in satisfied guests that return year after year to rent with Coco Plum Vacation Rentals.

We care for your home as if it was our own!